FAQs

Frequently asked questions

Everything you need to know about volunteering, donating, and how we work with shelters across the Greater Toronto Area.

Can I receive volunteer hours?

Yes, we are happy to provide volunteer hours for eligible opportunities. Please confirm requirements with our team in advance.

Do you accept used clothing?

At this time, we primarily accept new items to ensure dignity and safety for shelter residents. Occasionally, we may accept gently used items depending on current needs — please contact us before donating.

Do you accept furniture donations?

We are unable to accept furniture at this time. However, we can direct you to partner organizations that do.

What volunteer opportunities are available?

We offer a range of opportunities including program support, event coordination, donation drives, and fundraising initiatives. Visit our Volunteer page to learn more.

How can I get involved?

You can donate, volunteer, host a fundraiser, or participate in one of our annual drives. Every contribution — big or small — makes a difference.

Do you work directly with shelters?

Yes, we partner with shelters across the Greater Toronto Area to deliver programs and provide essential items directly to those in need.

When is the next fundraiser?

Our annual fundraiser, Create for a Cause, takes place on November 20, 2026. Stay tuned for more details.

Still have a question?